Last Updated: May 15, 2019.
Effective Date: April 1, 2018.
This PRIVACY POLICY (the “Privacy Policy”) explains how VIPinsiders, Inc.. (“Vipinsiders”, “we”, “our” or “us”) collects, uses, shares, and protects the information of persons who interact with our website, www.Vipinsiders.com (“Site”), mobile application (“App”), or platforms (“Platform”) (the Site, App, and Platform shall collectively be the “Services”) and/or make purchases from merchants that have purchased a subscription to our Platform (“Rewards Providers”).
Even if you do not sign up as a customer of Vipinsiders, we may still collect, process, use, store, and share your data in accordance with this Privacy Policy. By using the Services, you agree to the policies and practices described in this Privacy Policy and the Terms of Use. If you do not agree with our policies and practices, you may choose not to use the Services.
Vipinsiders may offer certain products and/or services for a fee or for evaluation purposes. In such situations additional terms or requirements may apply to our collection and use of information, and if there is any conflict between such additional terms and this Privacy Policy, the additional terms will control.
When you interact with us through the Services, we may collect information from and about you. You may interact with us directly, such as when you sign up for a Vipinsiders account through the Site or App, as well as indirectly, such as when you sign up for a Vipinsiders account through our Platform operated by one of our Rewards Providers or otherwise interact with one of our Rewards Providers.
We collect information from you when you voluntarily provide it, such as when you register for access to the Services and create an account, use certain Services, contact us with inquiries or respond to one of our surveys. For example, we may collect your name, phone number, email address, birthdate, location information, Third-Party Service (defined below) login credentials, other information (such as your name and online activity) based on your registration and privacy settings on those Third-Party Services, and the messages you send or receive through the Services.
We may also collect information related to your transaction at one of our Rewards Providers, including your receipt (which may include your subtotal, total, and tip amount), payment card slip (which may include the last five digits of your payment card and payment card expiration date), bill, and order ticket data (which may include the items purchased and their purchase price) from Windows point of sale (“POS”) printers and other POS devices used by Rewards Providers. The collection of this data allows Rewards Providers to automatically award you rewards points.
By voluntarily providing us with information or making a purchase at a Rewards Provider that uses POS devices, you are consenting to our use of it in accordance with this Privacy Policy. If you provide information, you acknowledge and agree that such information may be transferred from your current location to the offices and servers of Vipinsiders and the authorized third parties referred to herein located in the United States.
When you interact with the Services, we also may use various technologies, including cookies, web beacons, pixel tags, log files, local shared objects (Flash cookies), HTML5 cookies, or other tracking technologies, to automatically collect certain general user data and information, including aggregate measures of the Services’ use and aggregate technical and other data about your use of the Services that does not personally identify you.
Vipinsiders may use this data to analyze, improve, support and operate the Services, for distribution in general benchmarking data and industry and/or other usage and demographic reports, and other business purposes. For example, we may track the total number of visitors or users of the Services, the number of visitors to each page of our Site or App, the domain names of our visitors’ Internet service providers, and how end user customers use and interact with the Services.
We may also remove your personal information from POS device data and aggregate it with other anonymous data, pool and/or combine aggregated data with other information, and share aggregated data with Rewards Providers, its affiliates, service providers, agents and business partners. Vipinsiders may also disclose aggregated data to describe our services to current and prospective business partners, and to other third parties for other lawful purposes.
Our cookies and other tracking technologies help provide additional functionality to the Services and help us analyze Services usage more accurately. For instance, our Services may set a cookie on your browser that saves your login credentials. You can set your browser or operating system settings to limit certain tracking or to decline cookies, but by doing so, you may not be able to use certain Service features. Please refer to your web browser’s or operating system’s website or “Help” section for more information on how to delete and/or disable your browser or operating system from receiving cookies or controlling your tracking preferences.
To learn more about the use of cookies or other technologies to deliver more relevant advertising and to know your choices with respect to collection and use of the data by these third-party tools, you may visit the Network Advertising Initiative’s (NAI) opt-out page at https://www.networkadvertising.org/choices. To opt-out of the use of your mobile device ID for targeted advertising, please see https://www.aboutads.info/appchoices. On your mobile device, you may also adjust your privacy and advertising settings to control whether you want to receive more relevant advertising. Our system may not respond to Do Not Track requests or headers from some or all browsers.
We may combine the information we receive from or about you, including information you provide to us and information we automatically collect through the Services, as well as information across other computers or devices that you use, with information we collect or receive about you from other online and offline sources, or from other third party sources.
In addition, one of the special features of the Services is that they allow you to integrate various online third-party services, such as social media and social networking services (“Third-Party Services”), directly into your Vipinsiders experience. To take advantage of this feature, we will ask you to provide us your username and password for the relevant Third-Party Services. By enabling such Third-Party Services, you are allowing us to pass your log-in information to these services for this purpose. When you add a Third-Party Service account to the Services, we will collect your login information and other relevant information necessary to enable the Services to access that Third-Party Service and your data contained within that Third-Party Service. However, please remember that the Third-Party Services may use, store and disclose your information differently, as described in their policies, and Vipinsiders shall have no liability or responsibility for the privacy practices or other actions of any Third-Party Service.
Vipinsiders uses the information you provide in a manner that is consistent with this Privacy Policy. If you provide information for a certain reason, we may use that information in connection with the reason for which it was provided. For instance, if you contact us by email, we will use the information you provide to answer your question or resolve your problem. Also, if you provide information to obtain access to the Vipinsiders Services, we will use your information to provide you with access to such services and to monitor your use of such services.
Vipinsiders and its subsidiaries and affiliates (the “Related Companies”) may also use the information collected from and about you through the Services to help us improve the content and functionality of the Services, to better understand our users, and to improve the Vipinsiders Services. Vipinsiders and its Related Companies may use this information to contact you in the future to tell you about services we believe will be of interest to you. Vipinsiders may also use your information in other ways, with your consent or as disclosed to you at the time of collection.
Vipinsiders is not in the business of selling your personal information. We consider personal information to be a vital part of our relationship with you. There are, however, certain circumstances in which we may share your information with certain third parties without further notice to you, as set forth below:
We do not share your personal information with other third-party organizations for their marketing or promotional uses without your consent except as part of a specific program or feature for which we will provide the ability to opt out. The Services will automatically send you SMS messages with updates and other information. You may stop receiving SMS messages by replying STOP or OFF in response to any received SMS message. You may also opt-out of receiving SMS messages on the Vipinsiders website. If you opt-out of receiving SMS messages, you may not be able to use certain Services. If you do not want to receive marketing emails from us, click the unsubscribe link in the footer of such emails.
If you are a California resident, you may request information about our disclosure of personal information to third parties or affiliated companies for their direct marketing purposes. To make such a request, please contact us at support@vipinsiders.com and put the statement “Your California Privacy Rights” in the subject field. We are not responsible for notices that are not labeled or sent properly, or do not have complete information.
This Privacy Policy does not apply to any information other than information collected through the Services. This Privacy Policy shall not apply to any unsolicited information you provide to Vipinsiders through the Services or any other means. This includes, but is not limited to, information posted to any public areas of the Services, such as public forums, any ideas for new products or modifications to existing products, and other unsolicited submissions. All such unsolicited information shall be deemed non-confidential, and Vipinsiders shall be free to reproduce, use, disclose, distribute and exploit it without limitation or attribution.
Vipinsiders takes reasonable steps to protect the information provided via the Services from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet, email, mobile or other electronic transmission is ever fully secure or error free, so you should take special care in deciding what information you provide.
The Services and our business may change from time to time. As a result, it may be necessary for Vipinsiders to make changes to this Privacy Policy.
Vipinsiders reserves the right to update or modify this Privacy Policy at any time and from time to time without prior notice. If we change this Privacy Policy in a material way, we will provide appropriate notice to you. Please review this Privacy Policy periodically, and especially before you provide any information to us. This Privacy Policy was last updated on the date indicated above. Your continued use of the Services after any changes or revisions to this Privacy Policy shall indicate your agreement to the terms of such revised Privacy Policy.
You may request, by contacting us as specified below, that we update or correct certain information that you have provided to us through the Services. We will take reasonable steps to honor your request. You may also update or correct certain information associated with your account, and you are responsible for maintaining the accuracy of this information.
Please also feel free to contact us if you have any questions about this Privacy Policy or the practices described therein.